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Our aim is to be as polite and helpful as possible to all patients.
If you consider that you have been treated unfairly or inappropriately, please ask the reception staff to contact the manager or supervisor, who will be happy to address your concerns.
However, shouting and swearing at Practice staff will not be tolerated under any circumstances and patients who are abusive may be removed from the Practice List.
We would be grateful if you would complete this survey about your general practice.
We want to provide the highest standard of care. A summary from this survey will be fed to the team to help them identify areas for improvement. Your opinions are very valuable. There are no right or wrong answers and your individual answers will NOT be identifiable. Thank you.
