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IMPORTANT UPDATE: Complex Wound Care

COMPLEX WOUND CARE SERVICE

From 1st October 2025, we are no longer able to provide complex wound care appointments at Over Wyre Medical Centre. This is not a decision we have taken lightly. For the past 10 years, our team has been proud to provide this service to you, our patients. However, we have been doing so without any NHS funding, which our regulator identified as unsustainable seven years ago.

Despite submitting detailed business cases and repeatedly requesting proper funding from NHS Lancashire and South Cumbria, we have not received the resources needed to continue safely delivering this specialist care. It was the express wish for the partners to retain complex wound care but sadly we have been advised that we are not contracted to carry out this service. 

We will still provide a simple wound care service offering the following: 

Removal of sutures

Changing of simple dressings

Small wound closure

First degree burns

Superficial skin ulcers 

We know how important this service is to you, and we sincerely apologise for the disruption this will cause.

Alternative arrangements if you require complex wound care, please contact:

Fleetwood Same Day Health Centre open from 8 AM to 8 PM daily

Which is located at: Doct Street, Fleetwood, FY7 6PH

Telephone: 0300 123 1144

We are actively working with the NHS to secure funding so we can restore this service as quickly as possible. We have a follow-up meeting scheduled for 15th October and will update you as soon as we have news.

If you have any concerns about your individual wound care needs, please contact the practice and we will do our best to advise you.

Thank you for your understanding during this difficult time. We remain committed to providing you with the best possible care within the resources available to us.

Complex Wound Care.pdf

DROP IN SESSION WITH MENTAL HEALTH PRACTITIONER & SOCIAL PRESCRIBER

The next drop in session with the Mental Health Practitioner & Social Prescriber will be held on 7th October 2025, 9:30 - 11:30am.

These seesions are for you to connect with our Social Prescriber & Mental Health Nurse in an informal environment.

Come and say hello, meet the team, have a bru and a chat with no need to book.

  Self-help therapy resources and general advice available in a friendly and relaxed space. Self referrals can be made if you feel you would like further one to one support.

    We look forward to meeting you there! 

Thank you.

drop in 07.10.25.pdf

Practice Closed For Staff Training Afternoon Wednesday 8th October 2025

PLEASE NOTE

THE MEDICAL CENTRE

WILL BE CLOSED

From 13:00pm

on WEDNESDAY 8TH OCTOBER

FOR STAFF TRAINING

Treatment / Medication can be obtained in non life-threatening situations by calling the NHS 111 Service on Tel: 111

In case of a medical emergency please dial 999

WE WILL RE-OPEN ON

THURSDAY 9th OCTOBER AS NORMAL

Sorry for any inconvenience caused.

 

Thank you

 

Urgent advice: IMPORTANT DSPENSARY SERVICE INFORMATION

The Dispensary will be operating altered opening times, until further notice.

The Dispensary will be closed over lunch 12:30 - 13:30 and will close at the earlier time of 5:30pm.

With immediate effect due to the high volume of requests, please allow 3 full working days before coming to collect your prescriptions from the Dispensary.

The team are working very hard to maintain turnaround times under the current pressures and your patience and understanding is very much appreciated.

Please also be aware that if your query relates to Knott-End, Hambleton or another pharmacy you do need to speak with the Reception Team.

 Thank you for your co-operation during this busy time.

Non-urgent advice: Zero Tolerance

Our Practice staff are here to help you.

Our aim is to be as polite and helpful as possible to all patients.

If you consider that you have been treated unfairly or inappropriately, please ask the reception staff to contact the manager or supervisor, who will be happy to address your concerns.

However, shouting and swearing at Practice staff will not be tolerated under any circumstances and patients who are abusive may be removed from the Practice List.

Please help us to help you.

 

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Page last reviewed: 02 October 2025
Page created: 05 July 2023