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Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please speak with the Patient Services Manager. Who will try to resolve your concerns appropriately. 

Patient Survey 2025 now Open

We would be grateful if you would complete this survey about your general practice.

We want to provide the highest standard of care. A summary from this survey will be fed to the team to help them identify areas for improvement. Your opinions are very valuable. There are no right or wrong answers and your individual answers will NOT be identifiable. Thank you.

Please take part in our 2025 Patient Survey Here.